All merchandise must be returned unused and accompanied by the original box and packaging Exchanges We cannot refund different accounts or credit cards. This refund will be issued to the same payment method that was used to make the original purchase.
Upon receiving your returned Sandals at our warehouse, a refund for the amount of the purchase will be issued to you within 14 business days. We advise that you use a tracked postage option as we cannot refund any order without receiving the sandals back in to our warehouse. We cannot accept responsibility/reimburse for any lost or damaged items so please do use a trackable service and keep your proof of postage Refunds In the case of a return we ask that you fill out the form you received with your order and send it via a recorded delivery service back to us at: Customers have to cover the postage cost of the return.
#ANKLE STRAPPY LIGHT BLUE SANDALS FREE#
We are unable to offer the Free Returns service to Europe or further afield. In this case, your return/cancellation must be requested once the order has arrived. If your order has already been processed and is in transit, it is not eligible for cancelled delivery. However, a delivery can only be cancelled if it does not have an assigned tracking number for shipping.
#ANKLE STRAPPY LIGHT BLUE SANDALS FULL#
For products on sale purchased online from our webstore, this return period is reduced and sandals can be returned within 14 days of receiving them for a full refund of the amount of the purchase Sun-San & Salt-Water Sandals that are purchased online from our webstore can be cancelled/returned within 28 days of the purchase date receiving them for a full refund of the amount of the purchase. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and despatch will be slower. PLEASE NOTE - All of our EU customers receive their sandals from our warehouse within the EU, so there are no duties or taxes to pay. * Final delivery costs will be calculated at checkout using your address, postcode, item weight and dimensions. We will deliver the package to the address but not person-to-person, so please guarantee a trusted person will be there to receive the package.įor regular mail, postage can take between 2-5 days and final costs will be worked out at checkouts dependant on postcode/address/weight/dims. We ask that all special delivery is ordered pre 11am for same day despatch. We will deliver the package to the address but not person-to-person, so please guarantee a trusted person will be there to receive the package. Sometimes a work address is a better option for this reason. Across the EU we offer a range of services including Standard Delivery, Express Delivery, Free Delivery* and Free Delivery over €100.00*įor special delivery inc Express, we offer a door-to-door service (not regular mail) and there must be someone at the address in normal working hours to receive the delivery.
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